What if you could have your very own
Experienced WooCommerce team
on YOUR side, 24 hours a day, 7 days a week?
Howdy! I’m Brad. And this is the part of every sales page where I’m told that it’s good to beef up myself and our company’s credentials to build trust and confidence us.
Guess what? I’m not going to do that. I’m not here to play games and neither are you.
This is the land of WooCommerce, and I expect you to expect me to get to the point.
So that’s exactly what we’re going to do. A big Texas sized Howdy to ya!
Now, let’s get down to Business.
I’ve been the sole admin for 41,000 WooCommerce store owners Fb group for years now, and answering all those questions has shown me a lot. Some of the questions are about the core of WooCommerce, others about plugins related to WooCommerce and of course there is always questions about themes and plugins.
Years ago I started hiring only the best and the brightest to help other WooCommerce store owners.
Why?
Your goal is to run a business, not a website.
And that’s where we come in.
It’s called the Store Owner Care Plan.
And at the very heart of it, our goal is to get you back to business and not worried about your website.
So here’s what we’re going to do for you:
- Daily Clone Database and Files in OFFsite Backup
- Scan those files & database against known viruses
- Fix any corrupted files IMMEDIATELY
- Support & Troubleshoot your WooCommerce Store
- Should a restore be needed WE will restore the WooComerce backup CORRECTLY.
- Never update a LIVE Site (unless it’s a security update) until the updates have been VERIFIED on the cloned site.
- Unlimited Content Edits – Yes, you heard that right!
Clone your site everyday.
Why do we do this? It’s not just for backup reasons, but that is one element of it. Some hosting companies and even backup plugins keep archives of sites INSIDE of the existing hosting account which causes storage overages and if the hosting account gets corrupted with a virus, then a backup can be compromised as well. π€¬
But that’s not the only reason that we clone and backup your site every single day of the week. After we’ve cloned your site’s database and files, here is what we do next…
My hosting company had a two day outage. Luckily they restored a backup into another hosting account for me within the first day. Needless to say, I ditched that other hosting company. But if I’d had my backups with the same hosting company, I now realize how badly I would have been screwed and losing money!
βββββ
Scan Your Store everyday.
Why do we do this? In the last 12 years there’s been an insane amount of plugins which claim to be “security” related. Quite often though, the reality is that these plugins do very little to do anything more than give you an ‘alert’, they are almost always configured wrong, slow down the live site, and make most store owners want to cuss up a storm!
This topic could be preached about for HOURS! But we scan the cloned site against multiple libraries of security vulnerabilities. We run the scans on the CLONED site leaving your server resources on the LIVE site for taking care of customers!
Not just one library of security patches – MULTIPLE! Across the web, we keep up with multiple hacker updates to make sure Your Store is secure.
Moreover (I could type for days on this), but in the rare occurrence that something does infect your site, we’ll do two things. We will FIX Your Store! Whatever it is that happend, we WILL fix it.
This next part is !important: We trace down the hack to the SOURCE of the problem! Too many times we see some company that just simply fixes a file or restores the file from a backup. But that did NOT address the problem of “how did the bug get there?” It is CRUCIAL that the bug get traced down to the actual precise CAUSE </end rant> πͺ
Verify *ALL* Updates!
Everyone has been there and done this (sometimes multiple times)! You click update like you’re supposed to right?
And then … the drinking starts π»
Either something broke, a contact form no longer works, the checkout page is broken π‘, images are messed up, variations are wonky, or the dreaded white screen. In numerous scenarios, then bottom line is that Your Store is now losing money!
That’s why we FIRST test on Your cloned Store. We verify that the updates didn’t break or change anything by going through EVERY PAGE of Your Store! (yes, I have strict high standards – EVERY PAGE) And then, and only then, do we push those updates to Your live Store!
Prevention is key! Having a team on Your side, that goes before You, on Your behalf, to ensure an update NEVER ever becomes a problem TO BEGIN WITH is the only smart thing to do. When we prevent the problem from happening in the first place, Your Store stays safe, secure, and open for business!
Rise above the crisis management mode & focus on Your Business
(we’ll focus on your site)
Our team has your back andβat the same timeβleads you along the path to make sure your business stays open.
We TEST beta and alpha releases of WooCommerce! How many store owners do you know who do that? Before an update ever reaches your WooCommerce dashboard, Your Team has already tested it to ensure compatibility with your store!
βββββ
Of course, we’re using WooCommerce Subscriptions, so you are in total control and can cancel anytime you want.
As WordPress evolves, WooCommerce is constantly being updated to make it more secure, faster, and more visible to search engines. Just like Microsoft Office and your smartphone software needs updating, so too does your website. More importantly, though, your WooCommerce website is a crucial part of your online business and therefore requires extra care to make sure it continues to perform its functions.
Up until now, perhaps you have been able to manage your website requirements on an ad hoc basis, but your site has now grown to a point where managing all the complexities of your site ALONE is just no longer viable.
So, youβve got two options for your business to have upward progress. We can manage your website for you with our WooCommerce care plans, or you can choose to manage your website yourself.
We do NOT take on anyone and everyone. We do not take on regular WordPress sites that are not running WooCommerce. Our focus is on you, your customers, and your business running on WooCommerce.
WordPress and WooCommerce are living things. They change, they modify, they update. You update your phone, and you update your computer, so why is it that WooCommerce business owners will neglect to give their own store and their own site the love and attention that it needs?
It’s difficult
It’s too risky to update
It takes me too long
I don’t know what is going to break.
(yes, these are all real valid concerns that we hear all the time)
I don’t know if any of these updates will break my site
How am I supposed to know how to fix it?
How do I revert to a buackup without losing my current sales?
Can’t someone just do this for me?
Brad, you are such a wonderful person to spend this time with me. You are so appreciated. Just by spearheading the FB group, it is clear to me that you are a person of great empathy (and knowledge, of course). You help so many people! THANK YOU !!!!!!!!!